Who we are

Our staff are well trained and supervised, fairly paid, and afforded flexibility in their working hours. We understand the needs of family and we allow our staff to work hours that accommodate these needs. As a result, we have a very low turnover of staff and many have been at Woodside Lodge for some years. This helps significantly in maintaining our consistently high quality of care and exacting standards.

On-going training in areas such as First Aid, Health & Safety, Nutrition, Moving & Handling, Medication, and Safeguarding Dementia patients is provided by recognised institutions via Skills for Care such as Altura Training, a highly recommended training provider that has
successfully impacted on all our staff and our residents within the home.

As a result, many of our team hold recognised NVQ 2,3,4, 5 & 6 qualifications. Happily, we are proud to promote a family friendly environment which both encourages the quality of care delivered to our residents and the overall working benefits to our staff, which has positively seen a consistent low turnover of staff year after year.

‘We are not a team in a workplace, we are a family all together’

Mrs Charlotte Bale - Registered Manager/ Director
Charlotte is our Registered Manager/ Director at Woodside Lodge. Charlotte is fully qualified in Level 6 Health and Social Care Management and has an abundance of experience and further qualifications to complement. She is extremely passionate and focus-driven, her ambition is to achieve a high standard of quality care that incorporates the service users' rights, dignity and respect. With many years in the field and a personal connection to Woodside Lodge, Charlotte strongly believes in providing that home-from-home feel for all persons who become a part of Woodside Lodge.
Mr Mark Steele
Mr Mark Steele - Director
Mark is our home Director and has owned and operated Woodside Lodge with Mrs Marie Steele since 1983. Mark is highly invested in the local community that boasts opportunity and an abundance of passionate driven care for those living with Dementia. With over 40 years experience in the industry Mark is proud to promote that home from home environment for all.
Ms Aimee Du Feu - Deputy Manager
Aimee joined Woodside Lodge in 2020 as one of our Night Care Assistants, actively supporting our team both on the floor and alongside our manager Charlotte. Move forward 2 years and Aimee worked her way towards Deputy Manager and is now very much at the centre supporting our residents and staff on a daily basis. She has a wreath of knowledge within the caring field having previously worked within the NHS and shares her passion with her background of nursing, including more recently her working passion within Law where Aimee is currently at the Open University studying BA (Hons) LLB Law that actively supports the home on a daily basis
Miss Danielle Davis - Clinical Lead
Danni has worked in the care sector for over 15 years having previously worked for Woodside Lodge for 5 years before moving on to try something new. A year later Danni has re-joined Woodside Lodge as our newly appointed role of Clinical Lead. Danni will be working closely with Charlotte and Aimee supporting the daily running of the floor, supporting our residents and relatives, staff and working in partnership on a more personal level with GPs District Nurses and other health professionals. Danni has successfully worked towards her NVQ3 in Health and Social care and will be actively working towards further qualifications as she progresses within her role
Ms Christine Buchan - Senior Carer Assistant
Miss Sarah Parker - Senior Care Assistant
Miss Aneliya Hristova - Senior Care Assistant
Miss Hetty Doe - NVQ2 Care Assistant
Mr Hicham Qazi - NVQ2 Care Assistant
Mrs Ann Bradford - NVQ2 Care Assistant
Ms Anne O'Donoghue - Care Assistant
Mr Alex Davies - Care Assistant
Ms Wendy French - Care Assistant
Miss Jade French - Care Assistant
Mr Luke Bale - Head Chef
Mr Tony Amatruda - Chef
Mrs Pauline Davies - Head Housekeeper/ Chef
Ms Lenie Morrison